Join a diverse and inclusive work culture
Our differences make us unique and stronger. Every day, you will work with colleagues from different cultures. You will be challenged to see things in a new way, and you will experience why differences are a strength. We actively support diversity and inclusion. And we work for equality, ensuring we all have an equal opportunity to make the most of our talents.
Department
You will be part of the Sub-Saharan Africa, Middle East & South Asia Region PCV team, who are dedicated to selling and supporting the PCV products in this geographical area. By joining this team, you will have the opportunity to work in a multinational, multicultural and diverse organization.
Purpose of the role
Provide expert knowledge and support for the cyclone product line, from a process, mechanical, operational, maintenance and R&D perspective. Increase market share by pursuing new market opportunities and promote the retention of aftermarket business within the region. Continuously improve the technical competence of colleagues and customers within the region through training activities, technical papers, etc.
Your responsibilities
Responsibilities and duties include, but are not limited to:
- Serve as the cyclone product expert in the region.
- Participate in the development of go to market strategies.
- Work with the regional sales teams to promote cyclone products/services in the region to all relevant customers.
- Work with global product line managers (GPLM), global service line managers (GSLM), product sales, and internal sales support to develop winning proposals.
- Provide training and guidance to customers, sales, and field service.
- Travel with sales to customer sites and engineering firms to troubleshoot, consult on system design, support start-ups as necessary, and ensure proper aftermarket support is in place, including warranty/quality issue resolution.
- Provides won/lost reporting and customer feedback to GPLMs including regional market intelligence, competition activities etc.
- Participate in the cyclone product design, improvement opportunities and new product development with GPLM/GSLM.
- Drives process testing for customers in region with GPLM/GSLM
- Support the launch of new cyclone products/services in region in collaboration with others
What you bring
- NHD, BSC or B-Eng in Engineering
- At least 12 years’ experience within the mining & mineral processing industry.
- At least 8 years’ experience in the cyclone product line.
- At least 5 years’ experience in a business development role
- Effective verbal and written communication skills in English. Proficiency in other languages, spoken by Customers in the region, will be advantageous.
- Knowledge of cyclone selection, sizing, and operating parameters
- Ability to communicate effectively with audiences that include but are not limited to management, co-workers, clients, vendors, contractors, and other stakeholders.
- Proven negotiation and influencing skills – both external and internal.
- Team player, able to balance multiple team memberships.
- Good organization, multitasking and time management skills
What we offer
As an equal opportunity employer, FLSmidth embraces diversity and equality by promoting an environment of inclusion. We encourage applicants of all backgrounds and perspectives to apply – the more diverse our employees are, the stronger our team is.